Wilmington Oral Surgery
1665 Alex Dr, Wilmington, Ohio, 45177
Dr. Puckett and his team are widely praised for their surgical skill, kindness, and ability to put nervous patients at ease. Most patients report a smooth, painless experience and feel well-supported. While there are occasional complaints about billing and front office communication, the overall sentiment is one of high satisfaction and trust.
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Get a written estimate of all costs before your surgery date and confirm your insurance coverage directly with your provider to avoid billing surprises.
✓ What Works Well
- Skilled and painless surgical procedures
- Kind and reassuring staff
- Clear communication from surgeons
✗ Areas to Improve
- Billing and insurance disputes
- Occasional long wait times
- Rude front desk interactions
- How much will this cost out of pocket?
- Why was my insurance claim denied?
- What is the recovery time for this?
The surgeons are top-notch.
Billing department needs to be more transparent.
Great experience, but the front desk can be hit or miss.
- Category Health & Medical
- City Wilmington
- State Ohio
- Postcode 45177
- Country United States
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