Health & Medical · Optometry

Wilson Eye Associates

2402 Montgomery Dr SW, Wilson, North Carolina, 27893

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Wilson Eye Associates is a mixed bag. While many patients love the doctors, particularly Dr. Stone and Dr. Payne, and appreciate the high-quality care, there are frequent complaints about the office's administrative side. Difficulty reaching the office by phone, long wait times for appointments, and billing issues are common themes that detract from the overall experience.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 40/100
Pro Tip

If you need to reach them, try visiting in person or using their online portal, as phone lines are often busy.

Wait Time: Long
Communication: Poor
Pros & Cons

✓ What Works Well

  • Highly qualified and caring doctors
  • High-quality glasses and contacts
  • Professional clinical staff

✗ Areas to Improve

  • Very difficult to reach by phone
  • Long wait times for appointments
  • Inconsistent billing and customer service
Frequently Asked Questions
  • How do I order contacts?
  • Why is it so hard to get an appointment?
User Feedback

The doctors are great, but the front desk is a nightmare.

Love the care, but the admin side needs work.

Great quality, but be prepared for long waits.

Location Details
Street: 2402 Montgomery Dr SW
Neighborhood: Wilson
City: Wilson
Postcode: 27893
Country: United States
Location
2402 Montgomery Dr SW, Wilson, NC 27893
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.