Health & Medical · Primary Care

Windrose Health Network - Franklin

55 N Milford Dr, Franklin, Indiana, 46131

Google Maps Updated: 13 May 2026
Authenticity Score: 86/100
About

Windrose Health Network in Franklin is generally well-regarded for its compassionate and thorough medical providers. Patients appreciate the time doctors take to listen. However, there are significant and recurring complaints about the administrative staff, phone system, and billing practices, which many patients find frustrating.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
15
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 92/100
Admin Efficiency 50/100
Pro Tip

If you have trouble with the phone system, try using the patient portal for non-urgent communication.

Excellent clinical care
Significant administrative hurdles
Pros & Cons

✓ What Works Well

  • Compassionate and thorough doctors
  • Patient-centered care
  • Welcoming atmosphere

✗ Areas to Improve

  • Poor phone system
  • Administrative staff rudeness
  • Billing and scheduling issues
Frequently Asked Questions
  • Why is it so hard to reach the office?
  • How do I resolve billing errors?
User Feedback

Dr. Hardesty is outstanding.

The front desk staff needs better training.

Great doctors, poor administration.

Location Details
Street: 55 N Milford Dr
City: Franklin
State: Indiana
Postcode: 46131
Country: United States
Location
55 N Milford Dr, Franklin, IN 46131
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.