Automobile · Auto Glass

Windshield Express

3617 Mechanicsville Tpke, Richmond, Virginia, 23223

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Windshield Express is a polarizing business. Many customers praise the fast, affordable service and the owner's willingness to work with tight schedules. However, there are significant reports of poor communication, unprofessional behavior, and quality issues with some installations. It seems to be a hit-or-miss experience depending on the day and the specific technician.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Windshield Express using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Inspect your vehicle thoroughly before and after the service to ensure no damage occurred.

Services: Auto glass, tinting
Mobile service: No
Pros & Cons

✓ What Works Well

  • Very competitive pricing
  • Fast, same-day service
  • Accommodating to schedules

✗ Areas to Improve

  • Inconsistent communication
  • Reports of unprofessional behavior
  • Mixed quality of installations
Frequently Asked Questions
  • Do you offer mobile service?
  • How long does a windshield replacement take?
  • Do you provide a warranty on your work?
User Feedback

Great for a quick, cheap fix if you are in a pinch.

Be prepared for a no-frills experience.

Some customers feel the service is hit-or-miss.