Windsor Family Dentistry
1160 W Ash St, Windsor, Colorado, 80550
Patients generally praise the clinical staff for being gentle and professional, often highlighting a painless experience. However, there is a significant amount of frustration regarding administrative processes, specifically billing transparency and appointment cancellations. Many long-term patients feel the office has declined in service quality recently. While the dental work itself is often described as spot on, the front desk communication is a major pain point.
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Always ask for a written estimate before agreeing to additional x-rays or deep cleanings to avoid surprise bills.
✓ What Works Well
- Gentle and painless dental procedures
- Professional and talented clinical staff
- Quick emergency appointment availability
✗ Areas to Improve
- Poor administrative communication
- Unexpected billing and upselling
- Frequent appointment cancellations
- Why was my appointment cancelled without notice?
- Are these extra x-rays really necessary?
Clinical care is top-notch but the front office is a mess.
Billing practices feel sneaky and dishonest.
Used to be a great family practice, but management changes have hurt the vibe.
- Category Health & Medical
- City Windsor
- State Colorado
- Postcode 80550
- Country United States
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