Windward Vision Center
30 Aulike St, Suite 102, Kailua, Hawaii, 96734
Patients love the modern equipment and the thorough, engaging nature of the doctors. Dr. Machida is frequently highlighted for his bedside manner and ability to explain complex eye health in simple terms. While the clinical care is spot on, some users have reported frustration with billing and administrative staff. It is a go-to spot for those wanting a detailed, non-rushed eye exam.
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Bring quarters for the nearby parking garage, as they don't always take cards.
✓ What Works Well
- State-of-the-art diagnostic equipment
- Thorough and educational exams
- Friendly and engaging doctors
✗ Areas to Improve
- Inconsistent administrative/billing support
- Occasional long wait times
- Communication issues with front desk
- Do I need a referral for an eye exam?
- Is the office open on weekends?
- Do they accept my insurance plan?
Dr. Machida is a total pro and funny too.
The tech is modern and saves me from eye dilation.
Billing department can be a bit stubborn.
- Category Health & Medical
- Neighborhood Kailua
- City Kailua
- State Hawaii
- Postcode 96734
- Country United States
