591 S Dupont Hwy, Dover, Delaware, 19901
Customers generally love the sales experience, frequently highlighting specific staff members for their helpfulness and lack of pressure. However, the service department is a major pain point, with many reports of poor communication, long wait times, and questionable diagnostic practices. While sales is spot on, the service side needs a serious tune-up.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a specific salesperson by name, as the reviews suggest certain individuals provide a much better experience than others.
✓ What Works Well
✗ Areas to Improve
Sales team is top-notch
Service department needs better management
Great car buying experience, bad service experience