Wisconsin Public Service
2850 S Ashland Ave, Green Bay, Wisconsin, 54304
Customers are largely frustrated with this utility provider, citing high costs, poor communication, and a difficult automated phone system. Many feel trapped by the monopoly status. While some technicians are praised for being professional and helpful during emergencies, the general sentiment is one of dissatisfaction regarding billing and outage management. It is a classic case of a utility company that struggles to win hearts.
We analyze 75 public reviews for Wisconsin Public Service using our data models and filter out spam to highlight only authentic feedback.
Use the app for outages, but keep a backup plan for when it fails.
✓ What Works Well
- Professional field technicians
- Quick emergency response
- Polite staff when reached
✗ Areas to Improve
- High billing costs
- Poor customer service accessibility
- Frequent outages
- Why is my bill so high?
- How do I talk to a human?
- When will my power be back on?
Greedy monopoly with no care for customers
Technicians are great, but the office is a mess
Worst experience paying a bill ever
