1000 Oakland Dr, Kalamazoo, Michigan, 49008
WMed Health is a teaching facility, which leads to a unique patient experience. Many patients appreciate the thoroughness and kindness of the residents and staff, feeling well-cared for. However, the rotating nature of the residents means patients often have to start over with new doctors, which causes frustration. Administrative issues, particularly with records and scheduling, are also frequently mentioned.
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Since this is a teaching hospital, be prepared to explain your history to new residents; keeping your own records can help.
✓ What Works Well
✗ Areas to Improve
Great for learning-based care
Continuity is a challenge
Staff is generally helpful