WNCCHS—Minnie Jones Health Center
257 Biltmore Ave, Asheville, North Carolina, 28801
WNCCHS Minnie Jones Health Center is a vital resource for the community, offering accessible care. However, it faces significant challenges with administrative efficiency, including long phone wait times, scheduling errors, and inconsistent communication. While many patients value the medical staff, the overall experience is often marred by administrative frustrations.
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Try to arrive early for walk-in appointments to increase your chances of being seen.
✓ What Works Well
- Accessible and affordable care
- Bilingual staff
- Some very caring doctors
✗ Areas to Improve
- Long phone wait times
- Scheduling errors
- Inconsistent administrative communication
- Why is it so hard to reach someone?
- Are the pharmacy services reliable?
They are a lifesaver for our community.
The phone system is a nightmare.
I felt dismissed by the front desk.
- Category Health & Medical
- City Asheville
- State North Carolina
- Postcode 28801
- Country United States
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