WNY Ear Nose and Throat
Health & Medical · Ear, Nose, and Throat

WNY Ear Nose and Throat

6255 Sheridan Dr, Suite 108, Buffalo, New York, 14221

Google Maps Updated: 20 May 2026
Authenticity Score: 76/100
About

This practice has a polarized reputation. Many patients praise the clinical staff, especially the PAs, for being kind, thorough, and effective. However, there are frequent complaints about the front-desk staff being rude, dismissive, and difficult to reach. Some patients also report negative experiences with specific doctors, citing arrogance or lack of empathy. While the medical care is often good, the administrative experience can be a significant barrier.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
17
Lowest rating

We analyze 69 public reviews for WNY Ear Nose and Throat using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 40/100
Pro Tip

If you have trouble reaching them by phone, try using the patient portal for non-urgent communication.

ENT services
Professional PAs
Pros & Cons

✓ What Works Well

  • Kind and thorough PAs
  • Effective medical care
  • Clean facility

✗ Areas to Improve

  • Rude front-desk staff
  • Difficulty reaching office by phone
  • Inconsistent doctor bedside manner
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • Are the doctors thorough?
  • Is the staff professional?
User Feedback

The PAs are wonderful.

The front desk is often rude.

Some doctors are dismissive.