WNY Ear Nose & Throat
Health & Medical · Ear, Nose & Throat

WNY Ear Nose & Throat

3670 S Benzing Rd, Suite C, Orchard Park, New York, 14127

Google Maps Updated: 13 May 2026
Authenticity Score: 76/100
About

The practice is highly regarded for its clinical expertise, with many patients praising the doctors and PAs for their thoroughness and professionalism. However, the administrative and billing departments are frequent sources of complaint, with reports of poor communication, billing errors, and rigid policies.

Review Summary
20
Most Relevant
19
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 79
Performance Scores
Medical Expertise 90/100
Admin Efficiency 30/100
Pro Tip

Use the patient portal for communication rather than calling, as the phone lines are often overwhelmed.

ENT services
Hearing tests
Pros & Cons

✓ What Works Well

  • Knowledgeable and professional providers
  • Thorough and effective care
  • Friendly and kind clinical staff

✗ Areas to Improve

  • Poor administrative communication
  • Difficulty scheduling appointments
  • Billing and insurance issues
Frequently Asked Questions
  • Why is my bill incorrect?
  • How do I reach the office?
User Feedback

Great doctors, but the office is a mess

Very thorough and professional care

Staff is friendly, but the system is broken

Location Details
Street: 3670 S Benzing Rd, Suite C
City: Orchard Park
State: New York
Postcode: 14127
Country: United States
Location
3670 S Benzing Rd ste c, Orchard Park, NY 14127
Quick Info
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