13 Neptune Rd, Kissimmee, Florida, 34744
This practice is a study in contrasts. While the physicians, particularly Dr. Sorensen, receive glowing reviews for their bedside manner and clinical skill, the administrative and billing staff are a frequent source of intense frustration. Patients report long wait times, rude front-desk interactions, and confusing billing policies that often overshadow the quality of medical care.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage and billing details directly with your provider before your appointment to avoid surprises.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is a nightmare
Billing is a major headache
Compassionate care