1018 Cypress Pkwy, Kissimmee, Florida, 34758
The clinic receives polarized feedback. While many patients appreciate the medical providers' expertise and kindness, the administrative side is a major pain point. Frequent complaints about unreachable phone lines, cancelled appointments without notice, and rude front desk staff overshadow the clinical care for many. It is a classic case of great doctors let down by poor office management.
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Use the online portal if possible, as phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the office staff makes it hard to return.
Great care, but be prepared for a struggle with scheduling.
Don't bother calling, just show up if you can.