766 N Sun Dr, Suite 3000, Lake Mary, Florida, 32746
Patients generally praise the medical staff for their kindness and expertise, especially during pregnancy and IUD procedures. However, the administrative side is a major pain point. Many report long wait times, billing errors, and dismissive front-desk interactions. While the doctors are often described as life-savers, the office management struggles to keep things running smoothly.
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Always double-check your insurance coverage directly with your provider before the appointment, as front desk verification is often unreliable.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the billing department is a disaster.
Wait times are disrespectful to patients.
Staff needs better training on insurance verification.