Women's Integrated Health Care
1 Genesys Pkwy, #1595, Grand Blanc Township, Michigan, 48439
Women's Integrated Health Care has a polarized reputation. Many patients praise the doctors, especially Dr. Lapa and Dr. Scott-Phillips, for their compassion and expertise. However, there are frequent and serious complaints about the administrative staff, including rudeness, poor communication, and billing issues. It is a practice where the clinical care is often excellent, but the administrative experience can be very frustrating.
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If you have a billing concern, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
- Compassionate and knowledgeable doctors
- Excellent clinical care
- Treats patients like family
✗ Areas to Improve
- Rude and unprofessional office staff
- Poor administrative communication
- Billing transparency issues
- Why is the wait time so long?
- How do I get a call back from the nurse?
Great doctors, but the staff is a headache
Worth the wait for such a great doctor
Compassionate care, but admin needs work
- Category Health & Medical
- City Grand Blanc Township
- State Michigan
- Postcode 48439
- Country United States
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