1005 Division St, Prescott, Arizona, 86301
Patients are split between deep loyalty to specific doctors and frustration with the front office. Many find the providers compassionate and life-saving, especially during pregnancy. However, the administrative side is a mess, with reports of rude receptionists and poor communication. It is a mixed bag where the medical care is often spot on, but the office experience can be a real headache.
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Request to speak with the nurse line directly if the front desk is unresponsive.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office staff needs a total overhaul.
Felt heard and validated during my pregnancy.
Administrative errors caused unnecessary stress.