85 River Trce, Chillicothe, Ohio, 45601
This branch is highly praised for its friendly and helpful staff, with many customers noting that the employees go above and beyond to make banking easy. However, there are significant complaints about phone support, with many users stating that it is nearly impossible to reach someone. While the in-person experience is generally positive, the lack of reliable phone communication is a major pain point for many.
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Visit the branch in person for urgent matters, as phone support is unreliable.
✓ What Works Well
✗ Areas to Improve
Great in-person service.
Phone support is non-existent.
Staff are the highlight of this branch.