Woodforest National Bank
85 River Trce, Chillicothe, Ohio, 45601
This branch is highly praised for its friendly and helpful staff, with many customers noting that the employees go above and beyond to make banking easy. However, there are significant complaints about phone support, with many users stating that it is nearly impossible to reach someone. While the in-person experience is generally positive, the lack of reliable phone communication is a major pain point for many.
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Visit the branch in person for urgent matters, as phone support is unreliable.
✓ What Works Well
- Friendly and helpful staff
- Convenient location
- Easy account opening
✗ Areas to Improve
- Poor phone support
- Difficulty reaching a human
- Occasional service delays
- Why can't I get anyone on the phone?
- Is it easy to open an account?
Great in-person service.
Phone support is non-existent.
Staff are the highlight of this branch.
- Category Financial Services
- City Chillicothe
- State Ohio
- Postcode 45601
- Country United States
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