Woodforest National Bank
8800 Kingsridge Dr, Dayton, Ohio, 45458
Customers generally appreciate the friendly and helpful staff at this branch, often mentioning specific employees by name for their excellent service. However, there are recurring complaints about phone support and occasional long wait times. The convenience of the location is a plus, though some find the limited hours challenging.
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In-person visits are much more effective than calling, as phone support is often unresponsive.
✓ What Works Well
- Friendly and attentive staff
- Convenient location
- Quick service for most transactions
✗ Areas to Improve
- Difficult to reach by phone
- Limited operating hours
- Occasional long lines
- Why don't they answer the phone?
- Are there weekend hours?
The staff is great, but the phone support is lacking.
Very convenient for quick banking needs.
Some staff members go above and beyond.
- Category Financial Services
- City Dayton
- State Ohio
- Postcode 45458
- Country United States
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