214 Lackawanna Ave, Woodland Park, New Jersey, 07424
This pediatric practice has a polarized reputation. Many parents love the doctors for their genuine care and ability to make children feel comfortable. However, there are serious concerns regarding administrative responsiveness, difficulty with prescription refills, and a perceived decline in service quality over time. Some parents have reported feeling dismissed or threatened when raising concerns, leading to a loss of trust.
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Use the patient portal for communication, but follow up with a call if you don't get a response.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the office staff is a nightmare.
I feel like my concerns are often brushed aside.
Great care for routine visits, but poor for complex issues.