Woodlawn Dental
100 57th St S, Birmingham, Alabama, 35212
Patients generally praise the clinical staff for being thorough and professional, often highlighting the dentists' bedside manner. However, the office management is a major pain point, with frequent complaints about rude front desk staff and billing issues. While many find the care top-notch, others feel the administrative side is a total mess. It is a mixed bag where the clinical quality often clashes with poor service.
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Always verify your insurance coverage directly with your provider before the appointment, as the front desk may provide conflicting information.
✓ What Works Well
- Professional and thorough dental care
- Friendly and knowledgeable hygienists
- Clean and modern office environment
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing and insurance transparency issues
- Long wait times and poor communication
- Do you accept my insurance?
- Why was I charged a cancellation fee?
- Can I get a same-day appointment?
Clinical staff is spot on and very caring.
Front desk needs a serious attitude adjustment.
Billing practices feel deceptive and confusing.
- Category Health & Medical
- City Birmingham
- State Alabama
- Postcode 35212
- Country United States
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