Wright & Filippis - Livonia
31875 Plymouth Rd, Livonia, Michigan, 48150
Customers are generally very pleased with the service and personal attention they receive. The staff is frequently praised for being polite, knowledgeable, and thorough in explaining how to use the equipment. However, there are significant frustrations with the administrative side, including long hold times, unreturned calls, and difficulties with insurance paperwork.
We analyze 78 public reviews for Wright & Filippis - Livonia using our data models and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try visiting in person or asking for a direct extension.
✓ What Works Well
- Polite and thorough staff
- Helpful setup and instruction
- Professional and caring staff
✗ Areas to Improve
- Long hold times on the phone
- Unreturned calls
- Administrative and insurance paperwork issues
- How do I check the status of my order?
- Do you accept my insurance?
- Can I get a call back?
The staff was a lifesaver.
The office staff is hard to reach.
Great equipment setup.
- Category Home Services
- City Livonia
- State Michigan
- Postcode 48150
- Country United States
