1414 S 39th St, Wilmington, North Carolina, 28403
Wrightsville Family Practice has a polarized reputation. Many long-term patients praise the thorough, compassionate care provided by Dr. Jones and Dr. Williams. However, there are significant and recurring complaints about rude front desk staff, poor communication, billing issues, and a perceived decline in patient-centered care. It is a practice where the clinical care is often excellent, but the office management can be a source of significant frustration.
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✓ What Works Well
✗ Areas to Improve
Dr. Jones is a gem.
The office management is a nightmare.
I felt heard for the first time in years.