1 Medical Center Dr, Morgantown, West Virginia, 26506
WVU Medicine is a large, complex system with highly variable experiences. Many patients praise the medical expertise and the kindness of individual nurses and doctors, especially in the children's hospital. However, there are frequent, severe complaints about administrative bureaucracy, long wait times, poor communication, and feeling unheard by providers. Some patients report feeling discriminated against or neglected, leading to a very mixed reputation.
We analyze 73 public reviews for WVU Medicine using our data models and filter out spam to highlight only authentic feedback.
Be prepared for a large, busy system; keep your own records and don't hesitate to advocate for yourself if you feel your symptoms aren't being addressed.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the system is broken.
I felt like a number, not a patient.
The children's hospital is a wonderful place.