1835 SC-101, Greer, South Carolina, 29651
Customers generally praise the shop for quick turnaround times and knowledgeable staff, especially regarding Detroit engines. Many appreciate the service advisor, Mark, for his clear communication and effort to keep costs fair. However, some drivers report frustration with misdiagnoses and high costs for parts that didn't solve the issue. While the shop is a go-to for many, a few feel the technical diagnostic process can be hit-or-miss. Overall, it is seen as a solid spot for routine maintenance and parts.
We analyze 69 public reviews for W.W. Williams using our data models and filter out spam to highlight only authentic feedback.
Ask for a second opinion if the diagnostic involves a 'guessing game' on suspension parts.
✓ What Works Well
✗ Areas to Improve
Mark Trippi provides top-notch service.
Great for routine maintenance but maybe skip for complex suspension issues.
Prices are fair if the diagnosis is spot on.