Hospitality · Hotel Chain

Wyndham Hotels & Resorts

22 Sylvan Way, Parsippany, New Jersey, 07054

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

The feedback for this hotel chain is overwhelmingly negative. Guests frequently report dirty rooms, bed bugs, poor maintenance, and rude or unhelpful staff. Customer service is often described as non-existent or difficult to reach. Many feel the brand does not prioritize guest comfort or safety.

Our Review Process
20
Most Relevant
19
Newest
8
Highest rating
20
Lowest rating

We analyze 67 public reviews for Wyndham Hotels & Resorts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 20/100
Staff Hospitality 25/100
Pro Tip

Always check reviews for the specific property location before booking, as quality varies wildly.

Cleanliness: Low
Support: Poor
Pros & Cons

✓ What Works Well

  • Some helpful individual staff
  • Rewards program (when it works)

✗ Areas to Improve

  • Dirty rooms/bed bugs
  • Poor customer service
  • Lack of accountability
Frequently Asked Questions
  • How do I get a refund?
  • Why is the customer service so bad?
  • Are these hotels safe?
User Feedback

Absolutely disgusting

Worst experience ever

Stay away