Xpress Dental
2200 Trenton Rd, Suite 3A, McAllen, Texas, 78504
Patients value the extended hours and weekend availability, often citing it as a lifesaver for emergencies. Dr. Tan receives high praise for his skill and efficiency. Conversely, the office staff frequently faces criticism for being rude, disorganized, and difficult to communicate with regarding billing and insurance.
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Confirm all billing details and insurance coverage in writing before your procedure.
✓ What Works Well
- Weekend and emergency availability
- Dr. Tan's clinical skill
- Fast procedure times
✗ Areas to Improve
- Rude and unhelpful office staff
- Billing and insurance confusion
- Long wait times
- Are you open on Sundays?
- Why was I charged for extra services?
Dr. Tan is a master of his trade
Staff needs serious customer service training
Convenient hours but administrative chaos
- Category Health & Medical
- City McAllen
- State Texas
- Postcode 78504
- Country United States
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