Xpress Wellness Urgent Care - Andover
231 S Andover Rd, Andover, Kansas, 67002
This urgent care spot gets mixed reviews. Many patients love the friendly, knowledgeable staff and the convenience of online booking. However, others are frustrated by long wait times, even with appointments, and some feel the care provided is dismissive or inefficient. It's a hit-or-miss experience depending on the day.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Complete all online paperwork before arriving to save time, but be prepared for potential delays regardless.
✓ What Works Well
- Friendly and knowledgeable staff
- Convenient online booking
- Clean facility
✗ Areas to Improve
- Long wait times despite appointments
- Inefficient check-in process
- Some staff perceived as dismissive
- Why do I have to wait so long with an appointment?
- Is the online check-in process necessary?
The 'Xpress' in the name is misleading due to long waits.
Staff is great with children.
Billing and insurance communication needs improvement.
- Category Health & Medical
- City Andover
- State Kansas
- Postcode 67002
- Country United States
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