Yale New Haven Health Urgent Care Derby
Health & Medical · Urgent Care

Yale New Haven Health Urgent Care Derby

78 Pershing Dr, Derby, Connecticut, 06418

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patients generally appreciate the compassionate and thorough care provided by the medical staff. The facility is clean and modern. However, there are frequent complaints about long wait times, overbooking, and occasional issues with front desk communication.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 60/100
Pro Tip

Book an appointment online to potentially reduce your wait time.

Bedside Manner
Wait Time
Pros & Cons

✓ What Works Well

  • Compassionate care
  • Thorough medical staff
  • Clean facility

✗ Areas to Improve

  • Long wait times
  • Overbooking issues
  • Front desk communication
Frequently Asked Questions
  • Are you open today?
  • Do you take my insurance?
User Feedback

Care was excellent

Wait times are too long

Staff is very helpful

Location Details
Street: 78 Pershing Dr
City: Derby
State: Connecticut
Postcode: 06418
Country: United States
Location
78 Pershing Dr, Derby, CT 06418
Quick Info
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