220 CT-12, Groton, Connecticut, 06340
Experiences at this urgent care are highly polarized. Many patients appreciate the kind and professional care from specific providers. However, there are frequent and serious complaints about long wait times, administrative disorganization, and occasional misdiagnoses, which significantly impact the patient experience.
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If you have a serious concern, consider seeking a second opinion if you feel your symptoms were dismissed.
✓ What Works Well
✗ Areas to Improve
Great care, but administrative issues are frustrating
Staff can be rude
Mixed experience with doctors