Yale New Haven Health Urgent Care Southbury
900 Main St S, Building 2, Suite 100, Southbury, Connecticut, 06488
Experiences at this urgent care are quite mixed. Many patients appreciate the convenience, cleanliness, and friendly staff, especially for minor injuries or illnesses. However, there are significant concerns regarding diagnostic accuracy, wait times, and administrative follow-up. Some patients feel that the care provided was dismissive or inadequate, leading to frustration and the need for follow-up care elsewhere.
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Always double-check if the specific service you need (like X-rays) is actually available at the location before arriving.
✓ What Works Well
- Convenient online scheduling
- Clean and comfortable facility
- Friendly and professional staff
✗ Areas to Improve
- Inconsistent diagnostic accuracy
- Long wait times despite appointments
- Poor administrative follow-up
- Are walk-ins really welcome?
- Why are wait times so long with an appointment?
Great for minor issues
Staff can be dismissive
Wait times are unpredictable
- Category Health & Medical
- City Southbury
- State Connecticut
- Postcode 06488
- Country United States
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