311 S Main St, Normal, Illinois, 61761
This company faces significant criticism from students, with many reporting hidden fees, poor maintenance, and unprofessional management. While some students have had positive experiences with specific leasing agents, the overall sentiment is one of frustration. Many feel the company takes advantage of first-time renters. Communication is a major issue, and many students report feeling ignored or misled during the leasing process.
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Document everything and take photos of the unit upon move-in to avoid unfair charges later.
✓ What Works Well
✗ Areas to Improve
Predatory business practices
Hard to reach management
Poor living conditions