Young and Polite Children's Dentistry @ University
3010 Baucom Rd, Suite 100, Charlotte, North Carolina, 28269
Parents absolutely love Dr. Young for his gentle, patient, and fun approach with children, often turning nervous first visits into positive experiences. The clinical care is consistently praised as top-tier and compassionate. However, the office has faced significant backlash regarding front desk professionalism, communication gaps, and frequent appointment cancellations. While the dental work is spot on, the administrative side is currently a major pain point for many families.
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Check the office status via text or email before driving, as location hours have been inconsistent lately.
✓ What Works Well
- Exceptional bedside manner with children
- High-quality, gentle dental procedures
- Fun, kid-friendly office environment
✗ Areas to Improve
- Unprofessional and dismissive front desk staff
- Frequent last-minute appointment cancellations
- Poor communication regarding office closures
- Why is the office frequently closed without notice?
- How can I get my child's records transferred?
Dr. Young is a total pro with kids.
Front desk needs a serious attitude adjustment.
Great clinical care, but the scheduling is a mess.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28269
- Country United States
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