Your Community Dental, Schryer & Associates, DDS, PLLC
1611 Greenfield St, Wilmington, North Carolina, 28401
This office receives polarized feedback. Many patients appreciate the compassionate care and the fact that they accept Medicaid, making dental services accessible. However, there are frequent complaints about administrative issues, including difficulty reaching the office, billing errors, and perceived rudeness from the front desk staff. While the clinical team is often praised, the administrative experience is a significant pain point for many.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have Medicaid, be prepared to follow up multiple times to ensure your paperwork is processed correctly.
✓ What Works Well
- Accepts Medicaid
- Compassionate clinical staff
- Good for anxious patients
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance disputes
- Difficulty scheduling appointments
- Why can't I reach anyone by phone?
- Is this office accepting new Medicaid patients?
Great dentists, but the front office is a nightmare.
They really help those who need it most.
Billing issues are constant and frustrating.
- Category Health & Medical
- City Wilmington
- State North Carolina
- Postcode 28401
- Country United States
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