8163 Ocean Gateway, Easton, Maryland, 21601
The clinical care at this urgent care is generally well-regarded, with many patients praising the doctors and nurses for their competence and compassion. However, the front desk experience is a major point of contention, with numerous reports of rude, abrasive, and unprofessional behavior. Wait times can also be long, and communication regarding wait times is often lacking.
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Try to schedule an appointment online to potentially reduce wait times, but be prepared for a less-than-ideal front desk interaction.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front desk ruins the experience.
Good care, but be prepared for a long wait and rude staff.
I'll return for the care, but I dread the front desk.