13230 FM1764, Santa Fe, Texas, 77510
Patients generally love the providers here, especially Crystal and Paloma, for their compassionate and thorough care. The clinic is often described as a family-like environment. However, there are consistent complaints about administrative issues, including difficulty reaching the office by phone, billing disputes, and occasional long wait times.
If you have an urgent question, try using the patient portal rather than calling, as phone lines are often backed up.
✓ What Works Well
✗ Areas to Improve
The providers are great, but the office staff makes it hard to return.
Paloma is incredibly compassionate.
They really take the time to listen.