Your Total Dental & Orthodontics - Taylor
3705 N Main St, Suite 200, Taylor, Texas, 76574
Patients generally love the friendly, family-like atmosphere and the gentle touch of Dr. Johnson. Many appreciate the clear treatment plans and the effort to keep anxious patients calm. However, some report significant frustration with administrative issues, including frequent appointment rescheduling and billing disputes. While the clinical care is often described as top-notch, the office management side seems to be a pain point for some.
If you have a complex treatment plan, ask for a written breakdown of insurance coverage before starting to avoid surprise bills.
✓ What Works Well
- Friendly and welcoming staff
- Gentle dental care
- Clear treatment explanations
✗ Areas to Improve
- Frequent appointment rescheduling
- Billing and insurance confusion
- Inconsistent office communication
- Why are my appointments being rescheduled so often?
- How does the billing process work with my insurance?
The clinical team is spot on with their care.
The front desk needs to get their act together regarding scheduling.
Dr. Johnson is a gem for nervous patients.
- Category Health & Medical
- City Taylor
- State Texas
- Postcode 76574
- Country United States
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