Yu Guan, MD
Health & Medical · Ophthalmology

Yu Guan, MD

850 Enterprise Pkwy, # 1200, Hampton, Virginia, 23666

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This practice has a very mixed reputation. While many patients praise the medical expertise of the doctors, there are frequent and severe complaints about the administrative staff, long wait times, and poor communication. Patients often feel like they are just a number, and the office management is a major source of frustration. The quality of care is often overshadowed by the poor office experience.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 20/100
Pro Tip

If you have an appointment, expect to spend a significant portion of your day there.

High provider quality
Poor office management
Pros & Cons

✓ What Works Well

  • Knowledgeable doctors
  • Effective medical treatments

✗ Areas to Improve

  • Horrific wait times
  • Rude and unprofessional staff
  • Poor communication
Frequently Asked Questions
  • Why is the wait time so long?
  • Why can't I get my prescription information?
User Feedback

Great doctors, but the staff is a nightmare.

Pack a lunch, you'll be waiting all day.

Unprofessional and rude.

Location Details
Street: 850 Enterprise Pkwy, # 1200
City: Hampton
State: Virginia
Postcode: 23666
Country: United States
Location
307 Cook Rd, Yorktown, VA 23690
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.