Other · Women's Shelter & Community Center

YWCA

87 S Broadway, Yonkers, New York, 10701

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

The YWCA in Yonkers is a polarizing spot. Many residents appreciate the safety and resources, especially the workforce programs. However, a significant number of reviews highlight major issues with building maintenance, heating, and staff professionalism. It is a place that serves a critical need but struggles with basic facility upkeep and communication.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
14
Lowest rating

We analyze 68 public reviews for YWCA using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 55/100
Facilities 40/100
Pro Tip

If you need specific help, try to find a case manager directly rather than relying on the front desk.

Workforce development programs
Day and night shelter services
Pros & Cons

✓ What Works Well

  • Helpful workforce programs
  • Safe shelter from the cold
  • Some very dedicated staff

✗ Areas to Improve

  • Poor building maintenance
  • Lack of heat in winter
  • Rude front desk staff
Frequently Asked Questions
  • How do I reach the childcare director?
  • Is the shelter currently accepting new residents?
  • What is the extension for the office?
User Feedback

Staff can be dismissive

Facility needs serious repairs

Great programs for women and kids