9 Medical Pkwy, Suite 102, Farmers Branch, Texas, 75234
Patients often praise the medical staff for being kind and thorough, but the administrative and billing side of the clinic is a major source of frustration. Many report long wait times, confusing billing practices, and difficulty getting clear answers from the front desk. It's a clinic where the care is often good, but the business side can be a headache.
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Always ask for a clear breakdown of costs before any procedure or test to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
The doctor is great, but the billing is a mess.
Staff is friendly, but the wait times are too long.
I felt heard and cared for.