Zappelli's Auto Body
4914 Sonoma Hwy, Santa Rosa, California, 95409
Zappelli's Auto Body is highly regarded for its professional, friendly, and high-quality collision repair services. Customers frequently praise the family-owned business for its honesty, clear communication, and ability to handle insurance claims seamlessly. Many reviewers highlight the shop's commitment to customer satisfaction and the pristine condition of their vehicles upon return. While there are some isolated negative reports regarding communication or specific repair issues, the overall consensus is that this is a reliable and trustworthy shop.
We analyze 67 public reviews for Zappelli's Auto Body using our data models and filter out spam to highlight only authentic feedback.
They are very popular, so book your appointment well in advance to ensure you get a spot.
✓ What Works Well
- High-quality collision repair
- Friendly and professional staff
- Seamless insurance claim handling
✗ Areas to Improve
- Occasional reports of poor communication
- Some isolated complaints about repair quality
- Limited availability for walk-ins
- Do they handle insurance claims?
- Are they reliable for collision repair?
- Do they offer free estimates?
Best auto body shop in town
Honest and fair pricing
Very professional and kind
- Category Automobile
- Neighborhood Santa Rosa
- City Santa Rosa
- State California
- Postcode 95409
- Country United States
