52 Highland St, Worcester, Massachusetts, 01609
Zawada Insurance Agency is a local gem that hits the spot for most clients. People rave about the personalized service, especially from Joe, who is often called a legend for his patience and ability to find great rates. While most find the team responsive and professional, a few folks have had a rough time getting a callback, which can be a real headache. Overall, it is a solid family-owned spot that offers real bang for the buck compared to the big national firms. Most customers feel like they are treated like family rather than just a policy number.
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Ask for Joe or Andrew directly if you want the most efficient service for complex policy bundles.
✓ What Works Well
✗ Areas to Improve
Joe is a total rockstar for finding the best rates.
The family-owned feel makes a huge difference.
Communication needs a bit of a boost during peak hours.