Food & Beverage · Fast Food Chicken

Zaxbys Chicken Fingers & Buffalo Wings

11619 W Hillsborough Ave, Tampa, Florida, 33635

Google Maps Updated: 17 May 2026
Authenticity Score: 72/100
About

This Zaxby's is a total mixed bag. Some folks rave about the fresh, tasty chicken and friendly service, while others complain about long waits and missing items. The cleanliness is hit or miss depending on the shift. It seems like a solid spot if you catch them on a good day. Consistency is definitely the main issue here.

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We analyze 75 public reviews for Zaxbys Chicken Fingers & Buffalo Wings using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 78/100
Value for Money 65/100
Pro Tip

Use the Zaxby's app for freebies, but double-check your bag before leaving the drive-thru.

Drive-thru speed: Inconsistent
Cleanliness: Shift-dependent
Pros & Cons

✓ What Works Well

  • Tasty chicken tenders
  • Friendly staff on good days
  • Clean dining area when managed well

✗ Areas to Improve

  • Long drive-thru waits
  • Inconsistent order accuracy
  • Rude staff during rushes
Frequently Asked Questions
  • Why is the drive-thru so slow?
  • Are the portions getting smaller?
  • Is the dining room open late?
User Feedback

Food is usually good but service varies wildly.

Staff can be dismissive during busy times.

Great value if you use the app rewards.