Food & Beverage · Fast Casual Chicken

Zaxbys Chicken Fingers & Buffalo Wings

3770 Princeton Lakes Pkwy, Atlanta, Georgia, 30331

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

This Zaxby's location is plagued by reports of extremely long wait times and inconsistent food quality. While some customers enjoy the chicken and salads, many others complain about missing items, cold food, and rude staff. The drive-thru experience is frequently cited as a major pain point, with many customers suggesting that management needs to address these operational failures.

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We analyze 78 public reviews for Zaxbys Chicken Fingers & Buffalo Wings using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 50/100
Pro Tip

Always check your bag for sauces and missing items before driving away from the window.

Long Wait Times
Inconsistent Orders
Pros & Cons

✓ What Works Well

  • Tasty chicken and salads
  • Good sauces
  • Some friendly staff members

✗ Areas to Improve

  • Extremely long wait times
  • Missing items in orders
  • Rude or dismissive service
Frequently Asked Questions
  • Why is the drive-thru line always so long?
  • Why are items always missing from my order?
  • Is the dining room open?
User Feedback

The chicken is good, but the wait is not worth it.

Always check your bag before you leave.

Management needs to step up.