Food & Beverage · Fast Food Chicken

Zaxbys Chicken Fingers & Buffalo Wings

650 St Andrews Rd, Columbia, South Carolina, 29210

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

This location struggles with consistency. While some customers enjoy the fresh chicken and salads, many report significant issues with order accuracy, long drive-thru waits, and rude staff. It is often described as a hit-or-miss experience.

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We analyze 77 public reviews for Zaxbys Chicken Fingers & Buffalo Wings using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 62/100
Value for Money 58/100
Pro Tip

Always double-check your order at the window, especially for sauces and sides.

Hit-or-Miss
Slow Drive-Thru
Pros & Cons

✓ What Works Well

  • Fresh chicken tenders
  • Good salads
  • Friendly individual staff members

✗ Areas to Improve

  • Long drive-thru waits
  • Frequent order errors
  • Rude or unhelpful staff
Frequently Asked Questions
  • Why is the drive-thru so slow?
  • Are they actually open until the posted time?
  • Why are items missing from my order?
User Feedback

Check your bag before leaving the window.

Service quality varies wildly by shift.

Management seems to struggle with operations.