Food & Beverage · Fast Food Chicken

Zaxbys Chicken Fingers & Buffalo Wings

20680 I-30, Benton, Arkansas, 72019

Google Maps Updated: 16 May 2026
Authenticity Score: 60/100
About

This Zaxby's location is frequently criticized for poor food quality, long wait times, and inconsistent service. Many customers report receiving cold or overcooked food and experiencing rude or unhelpful staff. It is generally not recommended by those who have had negative experiences.

Our Review Process
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Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for Zaxbys Chicken Fingers & Buffalo Wings using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 50/100
Pro Tip

Check your order before leaving the drive-thru to ensure all items are included.

Fast Food
Chicken
Pros & Cons

✓ What Works Well

  • Some friendly staff
  • Convenient location

✗ Areas to Improve

  • Poor food quality
  • Slow service
  • Inconsistent orders
Frequently Asked Questions
  • Why is the food always cold?
  • Is the lobby open?
  • Why is the service so slow?
User Feedback

Food is hit or miss.

Service is consistently bad.

Not worth the price.

Location Details
Street: 20680 I-30
Neighborhood: Benton
City: Benton
State: Arkansas
Postcode: 72019
Country: United States
Location
20680 I-30, Benton, AR 72019
Quick Info
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