4020 Crippen Rd, Knoxville, Tennessee, 37918
This Zaxby's is a bit of a rollercoaster. Some customers have fantastic experiences with friendly staff and fresh food, while others report long waits, cold meals, and rude service. It seems to be a location where the night shift struggles more than the day shift. When it's good, it's a great spot for chicken, but it's not always reliable.
We analyze 67 public reviews for Zaxbys Chicken Fingers & Buffalo Wings using our data models and filter out spam to highlight only authentic feedback.
Try to visit during the day for a better chance at fresh food and friendly service.
✓ What Works Well
✗ Areas to Improve
Hit or miss
Great chicken
Needs better management