689 W 15th Ave, Torrington, Wyoming, 82240
This company has a very polarized reputation. Many customers praise them for being fast, friendly, and reasonably priced, especially during emergencies. However, there is a significant number of complaints regarding poor installation quality, lack of follow-up service, and difficulty reaching a human being. It seems like a hit-or-miss experience depending on the technician and the specific job.
We analyze 74 public reviews for Zell Heating & Cooling, LLC using our data models and filter out spam to highlight only authentic feedback.
If you have a major installation, ensure you have a clear written warranty and service agreement before starting.
✓ What Works Well
✗ Areas to Improve
They saved us during a cold snap.
Great at selling, but bad at service after the sale.
The tech was great, but the office is a nightmare.