Zen Nail Lounge - Upland
141 W Foothill Blvd, unit A, Upland, California, 91786
Zen Nail Lounge in Upland is a visually stunning and modern salon that offers a luxury experience, complete with complimentary drinks. Many clients love the relaxing vibe and the skill of techs like Amber and Kaylee. However, there are significant complaints regarding inconsistent service quality, rude management, and issues with their '10-day guarantee' policy. It's a place that promises a high-end experience, but the execution can be hit-or-miss.
We analyze 79 public reviews for Zen Nail Lounge - Upland using our data models and filter out spam to highlight only authentic feedback.
If you have an issue, try to speak with the front desk staff rather than the manager if they seem dismissive.
✓ What Works Well
- Beautiful and modern facility
- Complimentary drinks
- Relaxing atmosphere
✗ Areas to Improve
- Inconsistent service quality
- Rude management
- Issues with guarantee policy
- Is it worth the price?
- Do they honor their guarantee?
- Who is the best tech?
The salon is gorgeous, but the service can be rushed.
Management needs to be more professional with complaints.
Great for a girls' day out.
- Category Personal Care
- City Upland
- State California
- Postcode 91786
- Country United States
