Zen Nails & Spa
103 Baldridge Ln, Salem, Illinois, 62881
Zen Nails & Spa is a polarizing salon with a mix of very happy regulars and some deeply dissatisfied clients. While many praise the talented staff and beautiful designs, there are significant concerns regarding customer service, professionalism, and communication. It's a place where your experience can be great or quite poor, so it's worth being cautious and perhaps sticking to recommended technicians.
We analyze 69 public reviews for Zen Nails & Spa using our data models and filter out spam to highlight only authentic feedback.
Request Tony for the most consistent and high-quality results, and be very clear about your expectations.
✓ What Works Well
- Talented staff for designs
- Friendly for some regulars
- Clean facility
✗ Areas to Improve
- Poor customer service
- Communication barriers
- Inconsistent quality
- Is it clean?
- Are they good with designs?
- Do I need an appointment?
Tony is amazing, I always love my nails.
The service is hit or miss, be careful who you book with.
It's a standard shop, good for a quick fix.
- Category Personal Care
- City Salem
- State Illinois
- Postcode 62881
- Country United States
